Superyacht stewardess serving wine to charter guests on aft deck

Crew Administration

Steering Your Crew Management to Perfection

At Fairport Global, our dedicated Crew Managers possess profound knowledge in navigating the intricate laws outlined by MLC* and will support your crew employer throughout the employment journey of each seafarer from recruitment to termination, providing a comprehensive Crew management service.

*The Maritime Labour Convention (MLC) is the legal standard issued by the International Labour Organisation (ILO) to ensure the wellbeing and safety of seafarers.

Primary Liaison

Acting as a primary contact point, your Crew Manager will facilitate communication between third-party employment agents, yacht captains, and internal teams.

Crew Grievances

Addressing and guiding crew through the grievance process to enable a positive outcome for all parties.

Crew Payroll

In liaison with the crew employer, your crew manager will ensure timely and accurate disbursement while adhering to MLC regulations.

Accountant in business attire using calculator and spread sheets

Financial Oversight

Crucial to cost containment, your Crew Manager monitors payroll, repatriation costs, accrued holiday allowances and termination pay-outs, all of which help keep a control on overall costs for yacht owners as we work alongside the yachts captain to respect budget limits.

Young woman in white dress boarding yacht

Crew Onboarding

This is where the crew members’ journey begins. We work with your chosen crew employer to ensure a smooth onboarding process. Certificate verification, safe manning eligibility and the on-time issuing of flag-state approved crew employment contracts (SEA – Seafarers Agreement).

Young crew member consulting her doctor in person

Crew Insurance

Our team will help navigate the complexities of crew insurance by ensuring comprehensive cover for all seafarers. We ensure all crew working onboard have appropriate medical cover and also that those working onboard commercial vessels have policies covering the requirements of MLC and Flag state rules.

We can also guide you through any social security contribution requirements depending on all the factors in play.

Young yacht crew member at airport terminal ready to return home

Crew Termination

Working alongside your chosen crew employer we’ll guide you through the contract termination process whilst aligning with MLC guidelines to minimize disruption. We ensure crew are safely repatriated as per the contract.


Will Fairport Global pay crew payroll?

Crew are employed by a third-party company, that manages employment and payroll tasks. Adding this layer and implementing a 3rd party crew employment company protects the owning company from liabilities and disburses payroll to Crew. Fairport Global entrusts and works collaboratively with the chosen employment company to ensure all calculations for payroll are accurate and paid in a timely manner.

Who do I contact for complaints onboard?

Fairport Global will provide a complaints procedure policy to be displayed in the crew mess as part of the SMS (Safety Management System) in addition to the Crew handbook published by the 3rd party crew employer.

What does MLC have to do with Crew and owner?

The Maritime Labour convention was set up by the ILO (International Labour Organisation ) to ensure comprehensive protection for seafarers. MLC paves the way to a secure and safe working environment. We at Fairport understand the intricacies of MLC, which include SEA’s (Seafarers Employment Agreements), Crew insurance, Payroll, leave calculations and contract terminations to mention a few.

When employing crew, who checks that their qualifications meet the vessels requirements?

All commercial vessels require a certain amount of qualified crew onboard to ensure safe operation. We understand the flag state requirements stipulated in the MSMD (Minimum Safe Manning Document) to ensure all crew onboard have the necessary qualifications, endorsements and medical certificates to be employed onboard.

Independent, Unbiased, Ethical. We Are Fairport

Fairport Global is here to help you navigate all the safety, technical, and administrative aspects of luxury yachting.